· Receives customer applications and requirements,ensures all required information & documents are available. · Develops strong bond with customers, to generatedemand and in order to enhance revenue. · Responsible to achieve high level of customersatisfaction, while interfacing with the customer. · Takes full ownership of the pre-assigned group of corporate/ SME customers and ensures customer’s needs are met &satisfied. · Establishes bond and relationship with the customerthrough friendly, respectful and professional interaction. · Gains maximum customers knowledge through engaging ina dialogue, with the customer and builds customer profile. (i.e.Segment, network & type and number of products & services). · Have a good knowledge about customers business andactivities in order that suitable sale proposal can be made. · Frequently visit his customers, explain new services / ideas/ packages to them and obtain new orders. · Identify large sales (business opportunity) in potential andsuccessfully conclude deals. · Reviews the application and customer requirement,ascertains the correctness of the data and compliance withnecessary formalities and understands the customer needs. · Closely work with the support groups to ensure customerrequirement are met in time. · To ensure full customer satisfaction within the rules andregulations of the company/ · Any other Projects assigned by the Supervisor. |