Customer Service Executive (Karachi)

Job Title:               Arabic Speaking Customer Service Executive

Location:               Karachi

 

Purpose

This job entails customer interaction in an inbound contact centre environment. CSE is required to ensure highest standards of customer service by answering calls made by the customers for seeking information, order placement and logging complaints or/ and giving instruction. As contact centre is a 24/7 environment the CSE is required to be flexible in terms of working hours and days.

 

Key Responsibilities and Duties/Results Expected/KPI

• Responsible for meeting all targets/KPI’s on daily bases as set by the Department.
• A strict adherence to shift and break schedule as communicated by the operations department.
• A strict compliance to company/divisional policies, plans and strategies to achieve company/divisional goals along with complete understanding of Code of Conduct.
• Answer telephones and record orders with 100% accuracy.
• Convey orders to restaurants for accurate and prompt delivery.
• Make customer call backs
• Using problem-solving skills to handle difficult or irate clients.
• Suggesting alternatives to resolve customer’s complaints on priority basis.
• Bring awareness among customers by educating them about promotions and services.
• He/she will be responsible to ensure his /her duty adherence as per roster.
• Learning about organization’s products or services and keeping up-to-date with any changes to them.
• Regularly attending training and coaching sessions conducted by Quality assurance team and supervisor.
• Conveying customer’s feedback and suggestions to the supervisor in order to offer services exceed customer expectations.
• Taking immediate measures to resolve customer’s problem keeping company policies in view.

Competencies and Recruitment Qualifications

• Minimum Intermediate
• Minimum 1 Year call center experience
• Demonstrate effective written and oral communication skills - very good command of both spoken and written English and Arabic.

How to Apply

Please send your resumes to resumes@sybridts.com or  careers@sybrid.com

Production Manager (Karachi)

One of the leading Rice company is looking for a position of Production Manager, Candidate having minimum 8 years of experience in Rice company, The position is based at Karachi.

Please send your resume to position.sg@gmail.com latest by 28 March 2013. Also mention your current and expected salary.
Market Salary package will be offered to the selected candidate.

Staff Required (Rawalpindi)

A well reputed Medical Diagnostic center requires the services of following staff:-

1. Lady Doctor

2. Nurse (Qualified)

3. Receptionist/Computer Operator (Female/Male)

4. X-Ray Technician Female

5. Lab Technician Female

Walk in interview along with CV photograph

Taj Tower, A-101, 6th Road, S/Town, Rawalpindi.

Tel: 051-4582001, 0300-4510020, 0315-8255001

Staff Required (Lahore)

Pakturk International Schools & Colleges

Computer Teachers	6, 7, 8.
Urdu Teacher	6, 7, 8.
English Teacher	6, 7, 8.
English Teacher	Matric, Fsc
Science Teacher	Junior Section
Pak Studies Teacher	O Level
Class Teacher	Pre-School
Nurse	For School Clinic

Min. 5 Years experience, fluency in English are required, handsome salary will be offered.
Send your CV's till 28th March 2013.

Address: 5KM from Shoukat Khanum Hospital, Khayaban-e-Jinnah Road, Lahore.
Ph: 042-35322034-5

Career Opportunities (Lahore)

A nationwide outdoor ad.agency requires the services of:

Marketing Executives

Male/Female

Residing in Lahore having minimum three years experience in Out Door advertising industry. The candidates should be MBA, fluent in writing and speaking English, hands on computer operations.

Candidates having adequate post experience can also apply.

Field Workers/Supervisors

Efficient creative and aggressive persons willing to make bright future. Min Qualificatons Intermediate.

Reasonable Salary Offered.

Please send your CV with recent passport size photograph not later than April 08th, 2013 to: Personal Manager (HR): 2-B, XX-Block, Khayaban-e-Iqbal, Phase III, DHA Lahore Cantt. 

Tel: 042-35092172

Email: libertyadworld@hotmail.com

Vacancy Announcement (Islamabad)

We are looking for competent and self motivated individual for the following positions.

Posts: 

• Regional Accountant
• Branch Accountant
• Material Developer

Qualification: 

• Regional Accountant; M.Com or MBA (Finance)
• Branch Accountant; B.Com/BBA,
• Material Developer; M.A./B.Ed/M.Ed

Experience; 3 years work experience for Regional Accountant

CV's should send through courier/email with name of post on the envelop/subject on the following address; House No. 397, St No. 13, F-10/2, Islamabad.

hr.bracpk@gmail.com

Wanted Experienced Manager/Staff (Karachi)

Experience Manager/Staff required for online sale company placed in Karachi.

Candidates must have good experience in the online sale business.

Send your CV's at xs_ata@hotmail.com

Job Opportunities

Planners Consultants Engineers (PCE) an emerging national consultancy firm urgently requires Technical staff on different road projects in District Peshawar, Chrsadda, Nowshera, Dir and Hangu in the following categories.

1.	Resident Engineers	05
2.	Assistant Resident Engineers	07
3.	Material Engineers	04
4.	Quantity Surveyors	05
5.	Site Inspectors	25
6.	Surveyors	16
7.	Lab Technicians	12
8.	Computer Operators	05
9.	Office Engineer/ Proposal Writer	01
10.	AutoCAD Operator	01
11.	Accountant	01
12.	Drivers	06

Interested candidates are requested to send their CV's/testimonials along with covering letter withing 10 days of the publication of this advertisement on jobs.pce32@yahoo.com or send it through courier onthe following address.

Note: Locals and relevant experienced candidates will be preferred. Post applied should be clearly mentioned.

Address: Planners Consultats Engineers (PCE)

97-K, Industrial Estate, Hayatabad, Peshawar.

Contact: 0313-9957799

Logistic Assistant (Chitral)

Position: Logistic Assistant (1 position)

Location: Dir Lower, Dir Upper & Chitral

Key Areas of Accountability:

Ensure that commodities are physically checked and counted at the time of receiving. The logistics & Assistant shall facilitate the inspection of commodities by requestor or technical expert. Perform frequent visits to the field offices to assist them in setting up and managing storage space and assets/ensure that receipts, issuance, returns and transfers are made in compliance with the onor and organization's rule and regulation.

Qualifications and Experience:

Graduate & at least two years' experience in the field of related discipline and 1 year minimum specific experience. Excellent writing skills. Willingness and ability to dramatically change work practices and hours. Ability to analyze information, evaluate options and to think and plan strategically.

An in depth understanding of national and International development issues in particular in relation to children. Fluency in Pushtoo and English mandatory. Candidate must be a local of the area.

We believe in equal opportunities for all. Female professionals are encouraged to apply. 

For applying you can email your detailed CV's on fkhpjobs.com@gmail.com by March 29, 2013.

Outreach Assistant Female (Shangla)

Position: Female Community & Outreach Assistant (1 position)
Location: Shangla

Key Areas of Accountability:
Assist the community mobilization and outreach officer in liaise and coordinate effectively with field units for smooth flow of all information to field unit and from these units to concern department. Assist the community mobilization and outreach officer in record keeping of all CB and CM & Outreach activities. Ready for frequently travelling in the program area for smooth implementation of the Project activities.

Qualification and Experience:
Graduate degree with a minimum of 1 year experience in CM & CB
Good communication skills; written and oral and familiar with formal drafting of official correspondences.
Good understanding of developmental issues. Proficient in Ms Excel, MS Word, Outlook, creative applications. Candidate must be a local of the area.

We believe in equal opportunities for all. Female professionals are encouraged to apply.
For applying you can email your detailed CV's on fkhpjobs.com@gmail.com by March 29, 2013.

Vacancy announcement (Buner & Malakand)

An international Humanitarian organization seeks applications for the following mentioned positions for USAID funded five years projects. Below are minimum qualification for the positions along with illustrative responsibilites and required experience.

Position: Health Information System / MEAL Officer (1 postition)

Location: Buner & Malakand

Key Areas of Accountability:

To carry out monitoring visits for data triangulation and provide technical backstopping for error free data recording; to establish, manage and strengthen Accountability to Beneficiaries mechanisms at district level, this also includes capacity building of partners on this theme; To carry out regular field monitoring of program interventions at district level and produce monitoring reports on the given format, conduct debrief sessions with relevant program staff and develop an agreed action plan; To manager complaint and feedback mechanism at district level which facilitates beneficiaries/communities to register complaints and share feedback; To maintain complaints and feedback tracking database and do follow up on complaints to reach a resolution involving relevant project/program staffs;

Qualifications and Experience

Bachelors/Master's Degree in Social/Management Sciences

2-3 years of monitoring evaluation, accountability and data management experience preferably with INGO's. Expertise in databases, MS Office and other analysis software such as SPSS.

Knowledge of local languages and culture is mandatory. Ability to ork in challenging environment, Good interpersonal and communication skills, porficient in report writing and documentation, Candidate must be a local of the area.

We believe in equal opportunities for all. Female professionals are encouraged to apply. 

For applying you can email your detailed CV's on fkhpjobs.com@gmail.com by March 29, 2013.