VOIP Engineers Ref: JS0411L0048

THIS IS LAHORE BASED JOB.

i2c Inc. (www.i2cinc.com) is a leading, global technology provider of electronic payment processing solutions to top Fortune 500 companies in the USA with global alliances and affiliations.
i2c has proven itself over a period of 20 years and is headquartered in Redwood Shores, CA. i2c has over 250 employees and 5 Sales and Support offices worldwide and clients in North America, Latin America, Middle East, Asia Pacific and Europe.
Over the past several years, we have experienced significant growth in business and employment opportunities owing to be talent, dedication and commitment of our people.
Role: VOIP Engineers (2 openings)
Location: Lahore, Pakistan
Job Description
1. System administration of production Asterisk PBX servers located globally.
2. Perform security audits of all production Asterisk servers, perform updates/fix and submit this report to QE group.

3. Work very closely with NOC network security team to ensure QoS implementation, redundancy of voice paths and to ensure that our voice is going to best possible shortest paths.
4. Review performance/resource utilization graphs for all production Asterisk PBX systems and provide recommendations to management for doing capacity planning.
5. Perform monitoring of IT infrastructure which includes production servers, network devices, network paths, connectivity Storage, voice quality/paths and take appropriate notification, troubleshooting and follow-ups until issue is fixed.
6. Develop system utilization reporting system.
7. Review bandwidth and resource utilization and make recommendations on best voice codec combination selection.
8. Integration with customer services voice systems.
9. Creation of extensions, queues, voice mailboxes, IAX and SIP trunks for normal operations.
10. Perform continuous research work on latest technologies for improving our voice infrastructure and self skills.
11. Attend/conduct internal and external trainings.
12. Take backups of key systems files.
13. Ensure that all voice components that we have in our infrastructure must have redundancy within datacenter and across the datacenter, let management know if there is any system with redundancy within or across datacenter.
14. Improve scripting and automation skills.
15. Get latest certifications from RedHat, Sun, CentOS etc.
16. Make understanding with Cisco Call Manager, Call manager Express, Cisco VoIP Experience
17. Implementation of OpenSER to enable redundancy/load balancing each site.
18. Upgrade firmware on all Cisco phones in our infrastructure.
19. Technical evaluation and coordination with Wateen for implementation of VoIP in Lahore/Karachi/Islamabad and its integration of i2c voice infrastructure.
20. Regular failover rehearsals of Verizon SIP services in RWS, Fremont and NYC sites.
21. Administration and fail over implementations of our existing CDR, voice mail, web conferencing and their SSO systems
22. Implementation of voice fail over using SRV records
Qualification:
:: BCS/MCS
:: 3 Years - 5 Years VOIP experience
Skills Required:
:: Good telephony systems administration skills
:: Excellent communication skills, both written and spoken
:: Following certifications will be plus point for this position
- RHCE Certified.
- Cisco Call Manager
- Asterisk
- OpenSer
We Offer:
:: Excellent Working Environment
:: Professional Growth and Learning Opportunities
:: Excellent Career Path
:: Excellent Life and Health Insurance, Provident fund etc.
:: Free Meals and so much more….
We offer excellent working environment, competitive remuneration, employment benefits and long term growth opportunity to qualified and dedicated professionals.
If you match the above mentioned criteria, please feel free to forward your profile to careers@i2cinc.com.
Please mention position title and Yahoo Group name in subject line of your email. Emails without the above will not be considered.