Manager Loyalty & Retention Ref: JS0611I072

One of our Clients is looking Manager Loyalty & Retention for the following role.   POSITION TITLE Manager Loyalty & Retention Salary Range is 4500 – 5000 US $ POSITION BASED IN Kabul - Afghanistan CLIENT'S DETAIL MNC Telecom GENDER ·         Equal Opportunity Employer PROFESSIONAL QUALIFICATION / EXPERIENCE ·         Min 8  yrs of work experience with minimum BBA or preferably MBA degree in marketing/advertising/ sales & selling ·         Planning for loyalty & retention system           ·         Strategic Loyalty plan implementation ·         Market intelligence skills            ·         Team Management          ·         Customer Service Excellence     ·         Training & Development ·         Strategic Management skills      ·         Evaluating & Coordinating Market Research Proposals / Reports     ·         Project Management PROFESSIONAL EXPERIENCE & JOB RESPONSIBILITIES ·         Responsible for end-to-end Loyalty & Retention strategic as well as operational plans and its smooth execution in consultation with Senior Manager. ·         Ensure strategy is aligned with Marketing strategy and Corporate Business Plans. Ensure effective utilization of the given budgets and make optimize utilization. ·         Manage and develop the programs set for loyalty for existing customers & retention of existing customers. Co-ordinate with the technical team to implement policies. ·         Should be able to handle routine tasks without guidance and non-routine tasks with occasional guidance ·         Should be able to handle routine and non-routine tasks with very little supervision; demonstrates the ability to understand and apply standards, procedures and guidelines. ·         Expected to act with reasonable independence and required to supervise and guide others. ·         Required to demonstrate comprehensive understanding of the relevant concepts/principles and  the ability to interpret, analyse and propose enhancements to the  standards, instructions and guidelines to a wide variety of situations; required to act using own judgement and with little direct guidance; should be able to train and lead others in most of the specified procedures. ·         Should be able to demonstrate outstanding capability to devise and apply solutions to strategic issues; expected to be a role model to others and to set standards of excellence to inspire others to pursue overreaching goals. Please send your resume at jobs@eswpak.com before 30th June 2011 in WORD FORMAT .Incomplete or Irrelevant CVs will not be entertained. Please mark the title of the designation and the preferred city applying for in the Subject line