· Functioning of Industrial Relations and Knowledge of labor laws and prevailing practices in industries. · Advise on the operation of industrial awards and agreements. · Undertake negotiations on rates of pay and conditions of employment for employees and employers. · Develop and administer policies on different employee classifications, wage structures and related matters. · Maintain good relationships between employers and employees. · Examine and attempt to resolve industrial disputes and grievances in the workplace, e.g. An industrial relations officer may act as the management representative when discussions are being held with trade unions about the effects of technological change on the duties of employees in a manufacturing workshop. · Study and interpret relevant industrial legislation (the laws which are formulated by parliament to control industrial practices in the workplace). · Advise others on the proper procedures for carrying out negotiations and on the special regulations relating to employment and salary agreements. · Conduct research into particular industrial relations issues (e.g. The effects of changes in work practices on productivity). · Represent an industrial group as a representative before industrial tribunals. · Advise, develop and negotiate enterprise-based agreements | 
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