· • "Don't hire geniuses, hire capable people." — Larry Bradley

Friday, April 29, 2011

Call Center Representatives (Female) Ref: JS0411L0164

Call Center Representatives (Female)

Category: Telemarketing

Total Position: 4

Job Type: Full Time ( 8:00 AM To 5:30 PM )

Job Location: Karachi

Gender: Female

Age: 22 - 35 Years

Education: Bachelors - Masters

Minimum Experience: 3 Years (3 Years Relevant Experience.)

Job Description:

· Answers questions and provides assistance to potential and current customers.

· Executes Sales Calls which will result in maximizing sell-in percentages.

· Answers inquiries regarding sales.

· Up-selling and cross-selling while discussing the offered product with all customers.

· Meeting or exceeding monthly / quarterly / annual sales goals & team goals.

· Demonstrating excellent oral and written communication skills.

· Using knowledge base / training material to resolve customers concerns.

· Cold Calling on Corporate Client.

· Follow up the leads.

· Make the sales on leads.

· Working in a professional environment with a professional attitude.

· Must Be Committed regarding the work.

· Must have quality to gain the work load.

Skills Required

· Fluency in written & spoken English language.

· Capability to understand and follow the procedures and advise customers accordingly.

· Patience and anger management skills.

· Telesales Experience will be preferred.

Email Address: Manzoor.alam@softech-ms.com

Address: 1001 10th Floor, Caesars Towers (National IT Park) Shahra-e-Faisal, Karachi.

Phone: 021-32803112-20

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