Product and Process Specialist Ref: JS0411L0083

Dear All,
As you have experience in this industry, I would appreciate it if you could refer candidates to me for the following position(s)

(Job Description is attached below).

Thank you for your time. I look forward to hearing from you.

Kind Regards,
Fahad Jamil
Program Consultant
Career Pakistan
+92 345 530 0048

fad.jamil@gmail.com
We are seeking candidates for the Product and Process Specialist Position at a Microfinance Bank (owned by a large Multinational Company)

Position Title: Product and Process Specialist
Company Sector: Banking
Company Type: Microfinance Bank (owned by a large Multinational Company)
Position Location: Islamabad

Salary: About up to 100K
Essential Requirements: -- About 2 years (or more) experience.

-- Recent experience in mobile banking

-- Recent experience in developing processes related to mobile banking
Note:
-- Role is to develop multiple processes -- related to sales, call centers, back-end operations, front-end operations, etc
-- Also role includes developing products related to remittances, utility bills payments, etc
Other Requirements:

-- Excellent analytical, creativity and problem solving skills

-- Good presentation and organizational skills
Job Description:

-- Define process flows for sales, call center, back end and front end of banking operations 
-- Development of Complaint Management process
-- Account Opening integration with Telco application along with banking ones
-- Development of Account Opening Toolkit for all levels
-- Development of Policy Documents
-- Development of Manuals
-- Handling of Internal & SBP audits
-- Development of Corporate Solutions
-- Support to MFS for System Development
-- UATs of System
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