Customer Service Executive (Karachi)

Position: Customer Service Executive

Type: Permanent (Full Time)

Shift Timings: 6 PM - 3 AM PST

Min. Qualification: Graduate

Experience: Fresh - 2 Years

Location: Karachi

Job Specification/ Skills/ Personal Attributes

·         American/British/Neutral English Accent

·         Good interpersonal skills and customer service skills

Job Description/Duties/Responsibilities

·         Outbound appointment scheduling for medical practice. Ensure availability of leads and other required resources

·         Login to all client applications

·         Perform tasks as per the defined SOPs

·         Meet deadlines

·         Ensure information secrecy

·         Pre assessment of special requirements of client by operations head

·  Ensure procedures are strictly adhered to and any issues are highlighted to the supervisor/team leader

·         Delivery of day end reports

·         Check systems for daily updates

Please send your resumes at careers@sybrid.com with the position applied for in the subject line.