Job Description:
The client services manager will provide guidance to the campaign-building process.
The candidate is responsible for client communications and work flow to budgets and billing.
Connect agency’s creative efforts with advertisers’ needs, from leading a first meeting on a new account to researching for a campaign.
Maintain relationships with executives of client businesses, oversee the agency’s account team across all disciplines and develop strategies for clients.
Candidate is accountable for all aspects of the delivery of work to the client.
She/he is a problem solver who analyzes markets and help advertisers develop business goals for their goods and services.
Maintain and update status reports for clients, receiving creative changes from clients, relaying those changes to creative staff and supervising the account’s finances.
Get involve in maintaining and growing client relationships, and managing client expectations — keeping them realistic about timelines for delivering campaigns, while providing research on the current conditions.
Characteristics:
Able and can juggle multiple client needs while maneuvering sudden changes of direction in the marketplace.
People skills are necessary to interface with many personalities in many disciplines.
Must have the ability to foster a healthy work-place culture is important, because agency employees work long hours and face tight deadlines, and able to work through differences between creative staff and clients.
Ideal candidate is a well-organized person, and foster a healthy work-place culture is important.
Lead and motivate staff in handling change, building trust, and partnership. Encourage and build a team environment.
Qualifications:
Preferably a Master in Business Administration, major in Marketing / Advertising.
More than two years experience in relevant field, and over one years of agency experience is required.
How to Apply: Email your cv on: info@digitaltribe.co
