Sr. Application Performance Monitoring Engineer (Lahore Based)

i2c Inc. is an experienced and trusted payments solution provider that helps card issuers and program managers deliver profitable prepaid programs. With MCP (My Card Place), i2c's flexible, feature-rich, Prepaid2.0-ready processing platform, clients have complete control of their programs in real time. With its value-added services, rewards and loyalty options, cardholder communication tools, and extensive analytics, MCP empowers clients to increase revenues, improve efficiency, reduce costs, and build a loyal cardholder base. i2c enables clients to launch new products faster, tailor programs for specific segments, and offer a variety of vertical solutions. i2c holds ISO 27001-2005, CMMI, ISO 9001, PCI-DSS, and SAS70 certifications. i2c has headquarters in Redwood City, California, and more than 300 employees and five sales and support offices worldwide. Its customer support provides 24x7x365 service to its clients, which include companies in North America, Latin America, the Middle East, Asia Pacific, and Europe. For more information, please visit www.i2cinc.com. Job Description:

Work on different problematic areas of application for the identification actual reason of problem e.g.; declined transactions, campaign manager, card track generator, degraded performance, aborted end of day processes etc. Proactive monitoring of application performance in every area Based on trend analysis providing feedback to the development, Db or Network groups for fixing the issue or capacity planning Work proactively in case of any emergency situation and engage required resources for rectification In case priority 1 issue, open conference bridge and get all relevant stakeholders on it till the issue is resolved Preparation of data for reporting and analysis Availability of function for 24X7

Knowledge & Skills Required:

A degree in computer sciences or equivalent 2 to 3 years experience required ·         Have a good computer science knowledge (data structure, Algorithms, Testing, SE, etc) . He can be from QA or Development track. Committed to deliver and possess the analytical abilities for different analysis.   ·         Standard SQL, Database management tool exposure, Analytical skills, Good concept of debugging and problem identification

Interested candidates can send their CVs to careers@i2cinc.com, mentioning the name of position and source of advertisement in the subject line.

 

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