Director Business Intelligence and Consumer Insights Ref: JS0511L011

Dear All,
As you have experience in this industry, I would appreciate it if you could refer candidates to me for the following position(s)

(Job Description is attached below).

Thank you for your time. I look forward to hearing from you.

Kind Regards,
Fahad Jamil
Program Consultant
Career Pakistan
+92 345 530 0048

fad.jamil@gmail.com
We are looking for candidates for the position of Director Business
Intelligence and Consumer Insights at a large Telecom Multinational
Company
Position Title :Director Business Intelligence and Consumer Insights
Sector: Telecom
Company Type: Telecom Multinational Company
Location: Islamabad
Salary: 300K to 400K plus car

Relevant Experience:

-- About 7 to 8 years (or more) experience

-- Currently at Senior Manager or Director level

-- Telecom experience

-- Experience of Business Intelligence OR Segments OR Pricing OR Business Analysis

-- Recent experience in the Commercial/Marketing side  of the company (not Technical side)

Note: Position reports to the Head of Marketing of the company

Position Purpose:
Director Business Intelligence and Consumer Insights is responsible
for analyzing and translating consumer and market insight into
actionable intelligence and strategies for the organization. The
individual is expected to ensure both timely and quality delivery of
information, analytics and insights for better informed and faster
decisions through the design and oversight of an enterprise wide data
warehouse. He/She is also responsible for empoweing people at
different levels across the business with analytical solutions and
tools to reason, prepare, forecast and innovate. The position provides
integral cross-functional support to multiple Commercial functions
including Marketing , Customer Care , Pricing , Sales and Segments by
designing and executing micro-segmented interventions based on 360
subscriber view and behavior. Through the strategic use of information
this position is expected to create competitive advantage for the
Company
Key Responsibilities
- Develop and implement Business Intelligence strategy & vision based
on clear understanding of the needs of key business units as well as
senior management.
- Leads the implementation of effective frameworks to translate
business intelligence data & information into actionable insights for
Commercial & Regional teams .
- Business Analysis and Customer profiling for better informed
management decisions .
- Indepth Product , Segment and ATL campaign review & analysis .
- Integration of Micro-segmentation across commercial as a strategic
tool for retention, ARPU enhancement, Customer experience management
and differentiated distribution.
- Equip business units with right analytical solutions to ensure
Business Intelligence becomes a way of work across the organization.
- Build a consumer driven organizational culture and integration of
consumer insights with brand, segment and distribution strategy.
- Identify new ways of looking at consumer behaviours using Advance
Analytics tools & techniques.
- Maintain Company as leader in Business Intelligence within the Group.
- Ensure Organization Wide Support and Integration of Business
Intelligence by managing the design, development and operations of
Enterprise Data Warehouse.
- Establish and maintain excellent inter-department communication so
that roles, requirements, dependencies, decisions, and work processes
are clearly articulated and understood.
- Communicate plans and progress with senior management on a regular basis.
- Manage and build the resources of the Business Intelligence team to
execute business plans for meeting company objectives.
Functional Skills/ Knowledge Areas
- Must be a self-going and independent person with initiative, energy
and flexibility.
- Show results both operationally and strategically.
- Must be comfortable making critical decisions and able to drive
flawless execution across the many cultures of an organization.
- Ability to perform under pressure.
- Proven people management skills and smart in building long term relationships.
- Advanced knowledge of telecom products, and industry highly preferred.
- Strong communication, coordination and presentation skills.
- Strong skills with spreadsheet, word document and presentation
software (preferably Microsoft Office)
- Ensure execution of activities in time, with predefined level of quality.
and achieve performance in accordance with corresponding KPIs
- Business Analysis / Competitive Intelligence
- Market Research Experience
- Customer Life Cycle Management ( Business Case Preparation ,
Campaign Management & Implementation )
- Knowledge / Experience on Business Intelligence - Data Mining
Processes / Techniques /Tools
- Telecom Experience / Business Acumen / Understanding of Industry Dynamics
- Knowledge on Telecom IT/Network Systems & DWH
- People skills and Management Capabilities
- Coordination , Communication and Presentation Skills
-----------------------------------------