Sr. Network Support Engineer (NOC) Ref: JS0911L0090

Sr. Network Support Engineer (NOC) (No .of Positions  4)
Job Location:	Karachi, Pakistan
Gender:	Male
Education	Bachelors/ Master (preferred) ( BS Computer or Network Engineering/CISCO Certified)
Experience:	3-years ( experience in NOC preferred)
Skills Required:	·             Must have very strong verbal and written English communications Skills         (American  accent Preferred) and good interpersonal skills. ·         Knowledge of NAT, DHCP, DNS, HTTP, HTTPS, SSH, VPN, SMTP, WiFi,LAN,WAN and xDSL technologies. ·         Detailed knowledge of network protocols, Cisco CLI, VLAN’s, Server client      architecture. ·         Must have experience to configure and troubleshoot Cisco routers and switches ·         Serve on 24x7  technical support team at Complete Network Technology Network Operation Center (NOC).
Summary	·         Work alongside a team of technical support engineers. ·         ·Assist in solving more complex issues in conjunction with Jr. Network Engineers and handle escalations from Jr. Engineers. ·         ·Troubleshoot Internet connectivity, browser configurations, personal firewalls, email issues, VPN Connectivity and TCP/IP issues. ·         ·Work with on-site personal in trouble shooting network equipment and or equipment change out and provisioning. ·         ·Troubleshoot LAN, WLAN, DSL, TCP/IP, DNS and WAN Load Balancing issues. ·         ·Provide input for troubleshooting procedures and diagnostic tools for  routers and switches. ·         ·Responsible for handling customer calls with a positive problem-solving attitude. ·         ·May also perform additional duties such as; preventative maintenance and or other IT services.
Apply	Note:  This is 24X7X365 work environment; please don’t apply if you are looking to a 9X5 job.  Send resume to hr.pk@guardedsystems.com