· Takes full ownership of the pre-assigned group of corporate / SME customers and ensures customer’s needs are met & satisfied.
· Establishes bond and relationship with the customer through friendly, respectful and professional interaction.
· Gains maximum customers knowledge through engaging in a dialogue, with the customer and builds customer profile. (i.e. Segment, network & type and number of products & services).
· Have a good knowledge about customers business and activities in order that suitable sale proposal can be made
· Frequently visit his customers, explain new services / ideas / packages to them and obtain new orders.
· Identify large sales (business opportunity) in potential and successfully conclude deals.
· Reviews the application and customer requirement, ascertains the correctness of the data and compliance with necessary formalities and understands the customer needs.
· Closely work with the support groups to ensure customer requirement are met in time.
· To ensure full customer satisfaction within the rules and regulations of the company.
· Any Other Projects Assigned by the Supervisor.
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