Position: Customer Service Executive
Type: Permanent (Full Time)
Shift Timings: 6 PM - 3 AM PST
Min. Qualification: Graduate
Experience: Fresh - 2 Years
Location: Karachi
Job Specification/ Skills/ Personal Attributes
· American/British/Neutral English Accent
· Good interpersonal skills and customer service skills
Job Description/Duties/ Responsibilities
· Outbound appointment scheduling for medical practice. Ensure availability of leads and other required resources
· Login to all client applications
· Perform tasks as per the defined SOPs
· Meet deadlines
· Ensure information secrecy
· Pre assessment of special requirements of client by operations head
· Ensure procedures are strictly adhered to and any issues are highlighted to the supervisor/team leader
· Delivery of day end reports
· Check systems for daily updates
Please send your resumes at careers@sybrid.com with the position applied for in the subject line.